Effective Date: September 14, 2026
1. Introduction and Company Information
Maple Rhythms Dance Studio Ltd. ("Maple Rhythms Dance Studio Ltd.", "we", "us", or "our") respects the privacy of individuals who visit our website, contact us, register for classes, purchase services, attend events, or otherwise interact with our dance studio services. This Privacy Policy explains how Maple Rhythms Dance Studio Ltd. collects, uses, discloses, stores, and protects personal information in the course of operating a dance studio business in Canada.
We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial privacy legislation. This Privacy Policy applies to personal information collected through our website, by email, telephone, in person, through registration forms, waivers, newsletters, payment processing, and other business interactions.
Business Name: Maple Rhythms Dance Studio Ltd.
Address: 2450 Boundary Road, Unit 208, Burnaby, BC V5M 3Z9, Canada
Email: [email protected]
Phone: +1 (604) 439-7826
2. Data Collection and Processing
We may collect and process the following categories of personal information, depending on how you interact with Maple Rhythms Dance Studio Ltd.:
- Identity and contact information: name, address, email address, phone number, emergency contact details, and, where necessary, date of birth or age range.
- Registration and attendance information: class selections, attendance records, skill level, scheduling preferences, and participation history.
- Payment information: billing details, transaction records, invoices, payment status, and limited payment-related information necessary to process purchases through payment providers. We do not intentionally store full credit card numbers if handled by a third-party payment processor.
- Health and accessibility information: information you voluntarily provide about injuries, allergies, medical conditions, accessibility needs, or other relevant accommodations for safe participation in classes, rehearsals, or events.
- Media and likeness: photographs, audio recordings, and video recordings taken during classes, performances, rehearsals, studio events, or marketing activities, subject to notices and consents where required.
- Website and technical information: IP address, browser type, device identifiers, log data, cookies, and analytics information collected through our website or digital services.
- Communications: messages sent to us by email, phone, contact forms, social media, or chat tools, including inquiries, feedback, and complaints.
We collect personal information directly from you when you register, book services, sign waivers, subscribe to updates, communicate with us, or participate in our programs. We may also receive information from parents/guardians, instructors, payment processors, scheduling systems, and other service providers acting on our behalf.
We limit collection to what is reasonable and necessary for the purposes identified in this policy, and we only collect sensitive information where appropriate and with consent or as otherwise permitted by law.
3. Purpose of Data Processing
Maple Rhythms Dance Studio Ltd. processes personal information for the following purposes:
- to register participants for classes, workshops, private lessons, rehearsals, and events;
- to provide dance instruction and related studio services;
- to manage scheduling, attendance, cancellations, waitlists, and studio communications;
- to process payments, invoices, refunds, and account administration;
- to communicate with students, parents/guardians, performers, customers, and business contacts;
- to assess and accommodate accessibility, safety, or health-related needs;
- to maintain appropriate emergency contact information;
- to promote our services, events, and studio activities, where permitted by law and subject to consent or opt-out rights;
- to capture and use media for internal records, class administration, promotional materials, or performance documentation, where permitted;
- to operate, maintain, secure, and improve our website, booking tools, and business systems;
- to detect, prevent, and address fraud, misuse, unauthorized access, and security incidents;
- to comply with legal, regulatory, tax, accounting, and record-keeping obligations; and
- to establish, exercise, or defend legal claims and manage business risk.
4. Legal Basis for Processing
Under Canadian privacy law, Maple Rhythms Dance Studio Ltd. generally processes personal information on the basis of consent, contractual necessity, legitimate business purposes recognized by law, or where otherwise permitted or required by applicable law.
- Consent: We rely on your consent when you voluntarily provide information or when we collect, use, or disclose information for purposes that require consent, such as newsletters, marketing communications, or certain media uses.
- Performance of services and contractual necessity: We process personal information where it is necessary to register you, provide classes, manage memberships, process payments, or deliver other requested services.
- Legal and regulatory compliance: We may process personal information to comply with tax, accounting, employment, safety, insurance, or other legal obligations.
- Legitimate business purposes: We may use personal information for business administration, fraud prevention, IT security, and internal operations where such use is reasonable and permitted by law.
- Protection of vital interests or safety: In limited circumstances, we may use or disclose information to protect the health and safety of individuals, including during emergencies.
5. Data Sharing and Third Parties
We do not sell personal information. We may share personal information with third parties only where necessary and appropriate for the purposes described in this policy, including:
- Service providers: companies that provide website hosting, cloud storage, scheduling, registration, email delivery, customer relationship management, analytics, payment processing, accounting, or IT support services;
- Instructors and staff: internal personnel who need access to personal information to perform their duties;
- Professional advisors: lawyers, accountants, insurers, auditors, and other professional consultants;
- Authorities and legal recipients: law enforcement, regulators, courts, tax authorities, or other parties where disclosure is required or permitted by law;
- Emergency contacts and medical responders: where necessary in an emergency or to protect health and safety;
- Business transaction parties: in connection with a merger, sale, financing, reorganization, or similar transaction, subject to confidentiality protections.
We require our service providers to protect personal information and use it only for the purposes for which it was disclosed. However, third parties may have their own privacy practices and policies governing the information they process independently.
6. Data Transfer to Third Countries
Some of our service providers may store or process personal information outside Canada, including in the United States or other jurisdictions. As a result, personal information may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or regulatory authorities in accordance with those laws.
Where personal information is transferred outside Canada, Maple Rhythms Dance Studio Ltd. takes reasonable steps to ensure that appropriate contractual, technical, and organizational safeguards are in place to protect the information in accordance with applicable Canadian privacy requirements.
7. Storage Duration
Maple Rhythms Dance Studio Ltd. retains personal information only as long as necessary to fulfill the purposes for which it was collected, to meet legal and operational requirements, and to resolve disputes or enforce agreements.
Retention periods vary depending on the type of information and the context in which it was collected. In general:
- registration and class administration records are retained for the duration of the relationship and for a reasonable period thereafter;
- payment, invoicing, and accounting records are retained as required by applicable tax and financial laws;
- communications and support inquiries are retained for as long as necessary to address the matter and maintain records;
- media used for marketing or promotional purposes is retained until consent is withdrawn or it is no longer needed for the stated purpose, subject to legal retention requirements;
- website and security logs are retained for a limited period for troubleshooting, analytics, and security purposes.
When personal information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with our retention procedures and applicable law.
8. User Rights
Subject to applicable law, you may have the following rights regarding your personal information held by Maple Rhythms Dance Studio Ltd.:
- Access: the right to request access to the personal information we hold about you and information about how it has been used or disclosed;
- Rectification: the right to request correction of inaccurate, incomplete, or outdated personal information;
- Erasure: the right to request deletion of personal information, subject to legal or contractual retention obligations and exceptions under applicable law;
- Restriction: the right to request that we limit the processing of certain personal information in appropriate circumstances;
- Data portability: where applicable, the right to request a copy of certain personal information in a commonly used format;
- Objection: the right to object to certain processing activities, including some marketing or other non-essential uses where applicable by law.
To exercise your rights, please contact us using the details provided below. We may need to verify your identity before responding. We will respond within the time required by applicable law, or advise you if additional time is needed.
9. Withdrawal of Consent
Where we rely on your consent to collect, use, or disclose personal information, you may withdraw that consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may limit our ability to provide certain services, such as class registration, updates, media participation, or promotional communications.
To withdraw consent, please contact Maple Rhythms Dance Studio Ltd. using the contact information below. If you opt out of marketing emails, we will stop sending such communications, although we may still send transactional or service-related messages where permitted.
10. Right to Complain
If you have concerns about how Maple Rhythms Dance Studio Ltd. handles personal information, you may contact us first so that we can attempt to resolve the issue.
You may also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or, where applicable, the relevant provincial privacy regulator. If you are located in British Columbia, you may also have rights under applicable provincial privacy laws and complaint processes.
We encourage you to contact us before escalating a complaint so we can address your concerns promptly and in good faith.
11. Data Security
Maple Rhythms Dance Studio Ltd. uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse. These safeguards may include:
- password protection and access controls;
- role-based access for staff and contractors;
- secure storage and encrypted systems where appropriate;
- monitoring for suspicious activity and security events;
- staff training on privacy and confidentiality obligations;
- restricted access to paper records and secured disposal methods.
No method of transmission over the internet or electronic storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security. If we become aware of a breach of personal information creating a real risk of significant harm, we will respond in accordance with applicable law.
12. Contact Information
If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact:
Maple Rhythms Dance Studio Ltd.
2450 Boundary Road, Unit 208
Burnaby, BC V5M 3Z9
Canada
Email: [email protected]
Phone: +1 (604) 439-7826
Please include your name, contact details, and a clear description of your request so we can respond efficiently.
13. Changes to Privacy Policy
Maple Rhythms Dance Studio Ltd. may update this Privacy Policy from time to time to reflect changes in our practices, services, legal obligations, or operational needs. When we make material changes, we will post the updated policy on our website and revise the effective date above, or provide notice by other appropriate means.
Your continued use of our services after an updated Privacy Policy becomes effective means you acknowledge the updated terms to the extent permitted by law. We encourage you to review this Privacy Policy periodically.